Texas HHSC fax number

Texas Health and Human Services (HHSC) accepts benefit documents and renewal forms by fax at 877-447-2839. Put your case number on every page.

Last checked: October 31, 2026

Always check the number on your letter or form instructions. Agencies can change fax numbers without notice.
PurposeFax numberWho can use it
Documents requested for SNAP, TANF, Medicaid or CHIP (benefits application next steps)877-447-2839Put your case number on everything you sendSend fax to this number
Source: hhs.texas.gov, checked October 31, 2026 — Listed as fax for submitting information, mail: HHSC P.O. Box 149027, Austin, TX 78714-9027. Upload via Your Texas Benefits is offered as well.

How to fax Texas HHSC (SNAP, Medicaid, TANF) online

  1. Find your case number on your HHSC letter.
  2. Write the case number on every page, including the letter you got from HHSC.
  3. If a form is printed on both sides, scan both sides.
  4. Combine everything into one PDF and send it to 877-447-2839.
  5. Keep the delivery confirmation until your case is updated.

Send a fax now

From $2.89 for 1–5 pages, no account and no subscription. You get a delivery report by email; if the fax cannot be delivered, the payment is refunded automatically.

What to include

Upload is often faster

HHSC also takes documents through YourTexasBenefits.com and the Your Texas Benefits app.

Cover sheet tips

A cover sheet is the first page the clerk sees, so keep it short: who the fax is for, your full name, your reference number, the subject in one line and the total number of pages including the cover. You can fill one in with our free fax cover sheet generator and save it as a PDF. More tips: what to include on a fax cover sheet.

Frequently asked questions

What is the Texas HHSC fax number?
HHSC lists 877-447-2839 for benefit documents, renewal forms and missing-information requests. It is a toll-free number.
Do I need a cover sheet?
HHSC asks for your case number on everything you send. A short cover sheet with your name, case number and page count helps the clerk match the pages.
How do I know HHSC received my fax?
Keep the delivery confirmation. It proves the transmission. To check whether the documents were added to your case, look in your Your Texas Benefits account.

Related guides

All government fax numbers